Support
Help Center
Central help center for SDCardFactory customers with quick links to FAQ, shipping, warranty, returns, and contact options for both retail buyers and wholesale partners.
FAQ
Browse concise answers about 4K recording, endurance cards, shipping, and warranty.
Contact support
Reach our team for order questions, technical issues, or RMA requests.
Shipping & delivery
Review shipping standards for retail and wholesale orders and typical transit times.
Warranty & returns
Understand what is covered under warranty and how returns and refunds are handled.
When to use each support option
- Use the FAQ when you are researching cards or planning a purchase.
- Use Shipping & Logistics when you need realistic delivery expectations or carrier details.
- Use Warranty & Returns when a card may be defective or an order is not as expected.
- Use Contact Us when you need personalised help, escalation, or account‑specific information.